How Canon Malaysia Increased Cart-to-Checkout Rate by 74% Within One Month of Shopify Plus Migration
Canon Malaysia, a global leader in imaging and optical solutions, required a transition from an unstable legacy platform to a high-performance enterprise ecosystem. Verz Design stepped in to salvage their digital presence, executing a seamless transition to a modern, robust, and conversion-ready eCommerce store.
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PLATFORM
Shopify Plus
From Adobe Magento Commerce -
INDUSTRY
Photographic and Digital Imaging Solutions
- WEBSITES
The Shopify Plus revamp drove immediate, measurable improvements in both user experience and commercial performance within a month post-launch:
- 74% increase in cart-to-checkout rate
- 42% increase in best-seller sales revenue
- 68% increase in mobile traffic
Take Your Business Online with Results Like Canon Malaysia
Challenges: Overcoming Legacy System Failure and Downtime
Before partnering with Verz Design, Canon Malaysia faced critical technical bottlenecks that threatened their digital operations and brand reliability.
- Critical Platform Downtime: At the project’s kick-off, Canon Malaysia’s existing Adobe Magento Commerce website was completely down, halting online business operations and demanding an urgent, reliable recovery strategy.
- High Maintenance Overhead: The legacy Adobe Magento Commerce framework proved too complex and unstable to maintain efficiently, leading to performance vulnerabilities.
- Data Vulnerability: The sudden downtime created a high-risk environment for critical business assets, requiring rapid and secure extraction of product catalogues and customer data.
Solutions Implemented: A Robust Shopify Plus Migration and Localised Checkout
Verz Design implemented an enterprise-grade migration strategy focused on architectural stability, seamless data preservation, and a smooth checkout experience.
- Shopify Plus Enterprise Migration: Shifted the brand away from the unstable Adobe Magento Commerce environment to Shopify Plus, ensuring 99.99% uptime, top-tier security, and cloud-hosted reliability.
- Theme-Based Web Development: Designed and deployed a sleek, high-performing storefront tailored to Canon’s brand identity, optimised for rapid loading speeds and intuitive user navigation.
- Complex Data Migration: Successfully migrated critical operational data from the legacy system into Shopify Plus without data loss or corruption.
- Adaptis Payment Gateway (eGHL) Integration: Integrated a highly secure and localised payment infrastructure to streamline transactions and improve checkout completion rates for the Malaysian market.
Results & Impact: Reclaiming Online Presence with Zero Downtime
Following one month post-launch, the upgraded storefront immediately unlocked substantial gains, elevating both customer interaction and bottom-line commercial velocity:
- 68% increase in mobile share of traffic
- 74% increase in cart-to-checkout rate
- 42% increase in best-seller sales revenue
Conclusion
The successful migration of Canon Malaysia demonstrates how shifting away from an unstable legacy platform can completely safeguard and elevate an enterprise brand’s digital operations. By resolving critical system failures and introducing a highly secure, frictionless checkout experience, the new ecosystem provides the absolute stability and cloud-hosted reliability required for heavy traffic. This seamless transition ensures that Canon Malaysia is now perfectly positioned for long-term scalability, data security, and e-commerce growth.
Ready to future-proof your digital storefront and eliminate platform downtime? Partner with Verz Design today to build a secure, high-performing e-commerce ecosystem for your business.
