Crafting digital experiences that put your users at the centre of your business

In an era where technology can be overwhelming for most people, users will always prefer to engage with digital products that are intuitive, easy-to-use, and appealing. With that being said, while focusing on enticing, confusion and frustration will turn users away. Therefore, UX Design gives you the advantage of thinking from your users’ perspective for a more meaningful experience than what your competitors have to offer.

UI & UX Design Agency Singapore - Verz Design
verzdesign-ux design

Our UX Design
Philosophy

Creating and measuring good UX can sometimes be broad and difficult to grasp. However, at Verz Design we like to keep things simple, so we have poured our passion and ideas behind 3 key User Experience (UX) values:

philisophy design

Being
Meaningful

Each element of design must have a purpose. No more, no less.

Being
Intuitive

Intuitive designs are invisible. The users knows where to go and what to click, naturally.

Being
Enjoyable

Enjoyable interactions create joy and make users feel excited.

Our UX Design Case Studies

Gong Cha pearl milk tea page
Gong Cha milk tea page
Gong Cha earl gray milk tea page
Gong Cha pearl milk tea page
Gong Cha milk tea page
Gong Cha earl gray milk tea page

Designing a self-ordering cashless kiosk for customising drinks

Noticing the need for cashless kiosks that have been catching on with F&B brands for customising and ordering, Verz Design took on the task of coming up with a kiosk experience that stood out from the convention.

What we did:

  • Creative Consultation
  • UX & UI Design
  • User Flow Mapping
  • User Research, Testing & Validation
Singtel recontract webpage
Singtel main menu
Singtel cheque/ pay bills page
Singtel recontract webpage
Singtel main menu
Singtel cheque/ pay bills page

Improving touchpoints for customers seeking self-help with their Singtel service subscriptions

Adapting a mobile-first approach, Verz Design helped improve retention rate for Singtel’s Visual Menu by enhancing the user interface design and optimising the navigation flow and user journey for a better user experience.

What we did:

  • Creative Consultation
  • UX & UI Design
  • User Flow Mapping
  • User Research, Testing & Validation
  • Front-end Programming
vPost my packages page
vPost Dashboard

What we did:

  • Creative Consultation
  • UX & UI Design
  • User Flow Mapping
  • User Research, Testing & Validation
  • Front-end Programming

Identifying user frustrations and redefining the user flow for a more seamless shipping service experience.

As a shopping and shipping service provider, vPost had to adapt to the changing needs and behaviors of their users. Verz Design conducted several user interview sessions to gather valuable insights about scenarios that cause frustration and proposed solutions to address these.

Sato website homepage

Unifying the brand identity and user experience for a website catering to multiple countries

Having an expansive network of offices worldwide and needing a dedicated website for each country, Verz Design have worked with SATO hand-in-hand to develop a website that has features and solutions that targets SATO’s specific needs while addressing their issue of brand uniformity.

What we did:

  • UX & UI Design
  • User Flow Mapping
  • Usability Testing & Validation
  • CMS Programming

We Build Beautiful User Interfaces with Human-Centred Designs

We live and breathe good designs. It’s our commitment as a leading web development agency in Singapore with thousands of beautiful websites under our belt. With our breadth of expertise, here’s how our UX experts at Verz will help you to deliver the best experience to your customers.

Verz Design user experience services for your business

For Your Business

  • Increase Conversion Rates

  • Improve Website Traffic

  • Customer Loyalty

Verz Design user experience services for your brand

For Your Brand

  • Establish Brand Recognition

  • Improve Brand Trust

  • Builds Customer Confidence

Verz Design user experience services for your users

For Your Users

  • Achieve Their Goals Quickly

  • Engaging User Experience

  • Deliver Information Seamlessly

Verz Design user experience services for your business

For Your Business

  • Increase Conversion Rates

  • Improve Website Traffic

  • Customer Loyalty

Verz Design user experience services for your brand

For Your Brand

  • Establish Brand Recognition

  • Improve Brand Trust

  • Builds Customer Confidence

Verz Design user experience services for your users

For Your Users

  • Achieve Their Goals Quickly

  • Engaging User Experience

  • Deliver Information Seamlessly

Our Approach to Delivering Good UX Design

Our UX Design services are dedicated to saving you the hassle of going through extensive research and designs. Our team will define objectives that are critical to a project’s success, provide expert opinions and insights to improve designs and conduct UX validations on frontend experiences.

Discover

Discover

We explore different angles on a multitude of factors influencing the problem, to garner insights for our human-centered approach.

Define

Define

Taking the findings from Discover stage, we zero in on the critical areas to tackle, by analysis, prioritisation and problem definition.

Design

Design

With a list of defined problems, we ideate multiple solutions and create visual prototypes for testing and validation.

Deliver

Deliver

We pinpoint turnkey solutions and deliver the final validated product.

Our UX Design Services

  • Heuristic Evaluation - Verz Design UI/UX design services

    Heuristic
    Evaluation

  • Stakeholder interviews - Verz Design UI/UX design services

    Stakeholder
    Interviews

  • Brand/business research - Verz Design UI/UX design services

    Brand/Business Research

  • User Research & Personas - Verz Design UI/UX design services

    User Research
    & Personas

  •  Pain Points Study - Verz Design UI/UX design services

    Pain Points
    Study

  • User Flow Mapping - Verz Design UI/UX design services

    User Flow
    Mapping

  • Information Architecture Planning - Verz Design UI/UX design services

    Information Architecture Planning

  • Wireframes & Prototypes - Verz Design UI/UX design services

    Wireframes
    & Prototypes

  • High Fidelity Designs - Verz Design UI/UX design services

    High Fidelity Designs

  • Usability Testing - Verz Design UI/UX design services

    Usability
    Testing

  • Front-end Development - Verz Design UI/UX design services

    Front-end Development

  • UI Style Guide - Verz Design UI/UX design services

    UI Style
    Guide

Heuristic Evaluation - Verz Design UI/UX design services

Heuristic
Evaluation

Stakeholder interviews - Verz Design UI/UX design services

Stakeholder
Interviews

Brand/business research - Verz Design UI/UX design services

Brand/Business Research

User Research & Personas - Verz Design UI/UX design services

User Research
& Personas

 Pain Points Study - Verz Design UI/UX design services

Pain Points
Study

User Flow Mapping - Verz Design UI/UX design services

User Flow
Mapping

Information Architecture Planning - Verz Design UI/UX design services

Information Architecture Planning

Wireframes & Prototypes - Verz Design UI/UX design services

Wireframes
& Prototypes

High Fidelity Designs - Verz Design UI/UX design services

High Fidelity Designs

Usability Testing - Verz Design UI/UX design services

Usability
Testing

Front-end Development - Verz Design UI/UX design services

Front-end Development

UI Style Guide - Verz Design UI/UX design services

UI Style
Guide

Our Valuable UX Clients

We would not be where we are today if not for the trust and cooperation of our clients. These are some of our clients who have worked with us to provide meaningful and positive experiences to their users.

Frequently Asked Questions

UX focuses on the functionalities and features of the website/product
UI focuses more on the aesthetics and brand alignment, such as colours, fonts, icons, illustrations and images.
Your website, as your first digital interaction point with your users, can make or break your relationship with your prospects. Even though UX Design is not directly measurable with statistics, good UX is felt through long-lasting impressions initiated by human interaction.
Good UX design brings a positive impact on your business in the digital landscape.
We adhere to an industry-proven approach and apply our own expertise and methodologies to design the best user experience your customers will appreciate.
As the scope of User Experience Design varies from project to project, typically due to the scale and timeframe, we will understand and analyse the needs and objectives of your website project before deciding on the necessary UX design services for you.
We offer packages that can be tailored to only what you need.
Depending on your budget, we can also customise our UX Design services and deliverables to fit.
These are some of our deliverables:
  • Heuristic analysis
  • Requirements Gatherings
  • User Insights: User Interviews/online surveys
  • Usability Testing
  • User Persona/Proto-Persona
  • Sitemap Planning
  • Userflow Mapping
  • Content Structure Planning
  • Customer Journey Map
  • Low Fidelity Wireframes
  • High Fidelity Mockups
  • UI Style Guide