Our UX Design
Philosophy
Creating and measuring good UX can sometimes be broad and difficult to grasp. However, at Verz Design we like to keep things simple, so we have poured our passion and ideas behind 3 key User Experience (UX) values:
Being
Meaningful
Each element of design must have a purpose. No more, no less.
Being
Intuitive
Intuitive designs are invisible. The users knows where to go and what to click, naturally.
Being
Enjoyable
Enjoyable interactions create joy and make users feel excited.
Our UX Design Case Studies
Designing a self-ordering cashless kiosk for customising drinks
Noticing the need for cashless kiosks that have been catching on with F&B brands for customising and ordering, Verz Design took on the task of coming up with a kiosk experience that stood out from the convention.
What we did:
- Creative Consultation
- UX & UI Design
- User Flow Mapping
- User Research, Testing & Validation
Improving touchpoints for customers seeking self-help with their Singtel service subscriptions
Adapting a mobile-first approach, Verz Design helped improve retention rate for Singtel’s Visual Menu by enhancing the user interface design and optimising the navigation flow and user journey for a better user experience.
What we did:
- Creative Consultation
- UX & UI Design
- User Flow Mapping
- User Research, Testing & Validation
- Front-end Programming
What we did:
- Creative Consultation
- UX & UI Design
- User Flow Mapping
- User Research, Testing & Validation
- Front-end Programming
Identifying user frustrations and redefining the user flow for a more seamless shipping service experience.
As a shopping and shipping service provider, vPost had to adapt to the changing needs and behaviors of their users. Verz Design conducted several user interview sessions to gather valuable insights about scenarios that cause frustration and proposed solutions to address these.
Unifying the brand identity and user experience for a website catering to multiple countries
Having an expansive network of offices worldwide and needing a dedicated website for each country, Verz Design have worked with SATO hand-in-hand to develop a website that has features and solutions that targets SATO’s specific needs while addressing their issue of brand uniformity.
What we did:
- UX & UI Design
- User Flow Mapping
- Usability Testing & Validation
- CMS Programming
We Build Beautiful User Interfaces with Human-Centred Designs
We live and breathe good designs. It’s our commitment as a leading web development agency in Singapore with thousands of beautiful websites under our belt. With our breadth of expertise, here’s how our UX experts at Verz will help you to deliver the best experience to your customers.
Our Approach to Delivering Good UX Design
Our UX Design services are dedicated to saving you the hassle of going through extensive research and designs. Our team will define objectives that are critical to a project’s success, provide expert opinions and insights to improve designs and conduct UX validations on frontend experiences.
Discover
We explore different angles on a multitude of factors influencing the problem, to garner insights for our human-centered approach.
Define
Taking the findings from Discover stage, we zero in on the critical areas to tackle, by analysis, prioritisation and problem definition.
Design
With a list of defined problems, we ideate multiple solutions and create visual prototypes for testing and validation.
Deliver
We pinpoint turnkey solutions and deliver the final validated product.
Our UX Design Services
-
Heuristic
Evaluation -
Stakeholder
Interviews -
Brand/Business Research
-
User Research
& Personas -
Pain Points
Study -
User Flow
Mapping -
Information Architecture Planning
-
Wireframes
& Prototypes -
High Fidelity Designs
-
Usability
Testing -
Front-end Development
-
UI Style
Guide
Heuristic
Evaluation
Stakeholder
Interviews
Brand/Business Research
User Research
& Personas
Pain Points
Study
User Flow
Mapping
Information Architecture Planning
Wireframes
& Prototypes
High Fidelity Designs
Usability
Testing
Front-end Development
UI Style
Guide
Our Valuable UX Clients
We would not be where we are today if not for the trust and cooperation of our clients. These are some of our clients who have worked with us to provide meaningful and positive experiences to their users.
Frequently Asked Questions
- Heuristic analysis
- Requirements Gatherings
- User Insights: User Interviews/online surveys
- Usability Testing
- User Persona/Proto-Persona
- Sitemap Planning
- Userflow Mapping
- Content Structure Planning
- Customer Journey Map
- Low Fidelity Wireframes
- High Fidelity Mockups
- UI Style Guide
