Why Is Email Retention a Distinct Specialism in 2026?
Email marketing has a longer history than any other digital marketing discipline. Its persistence reflects something the data consistently confirms: it delivers more revenue per dollar than any other marketing channel.
1. Email ROI Outperforms Every Other Channel
Email marketing delivers an average ROI of USD 36–42 per dollar spent compared to USD 2 per dollar for paid search, USD 2.80 for social advertising, and USD 1.35 for display advertising. For scaling eCommerce brands in Singapore’s competitive market, allocating budget to owned channels like email channels where you are not bidding against competitors for every impression is the most capital-efficient growth decision.
2. Automation Is the Primary Revenue Engine
Sending campaigns is not email marketing; it is email sending. Real email marketing is a system of automated flows that respond to customer behaviour in real time: welcoming new subscribers, recovering abandoned carts, following up after purchase, and re-engaging customers who have gone quiet. Once built and optimised, these flows generate revenue continuously without ongoing manual work. Agencies that only manage campaigns are managing one-tenth of the system.
3. Klaviyo Has Become the Standard Platform for Singapore eCommerce
Klaviyo is the leading eCommerce email and SMS marketing platform, with USD 1.234 billion in revenue in 2025 (NYSE: KVYO) and 183,000+ active customers. Its native integration with Shopify, Shopify Plus, and WooCommerce, the primary platforms used by Singapore eCommerce brands, makes it the de facto choice for retention marketing. Choosing an agency that has deep Klaviyo specialisation, not just general email marketing experience, is the prerequisite for building a high-performing email programme.
| Klaviyo Email Marketing: Why Flows and Agency Quality Matter in 2026 |
| Flows: % of email revenue from 5.3% of sends |
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| Revenue per recipient: flows vs campaigns |
7 18x higher revenue per recipient for flows vs campaigns ( Klaviyo, 2026)
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| Welcome flow open rate (eCommerce) |
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| Email marketing ROI (retail/consumer goods) |
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| Abandoned cart CTR (highest of all email types) |
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| Top performer email revenue share |
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Top 10 Klaviyo Email Marketing Agencies in Singapore in 2026
This list is evaluated on Klaviyo partner status, flow depth, case study quality, and Singapore market fit.
1. Verz Design

Verz Design is Singapore’s highest-certified Klaviyo email marketing agency, a verified Klaviyo Master Silver Partner, publicly listed in Klaviyo’s partner directory. The Master designation is Klaviyo’s most advanced credential, awarded to agencies that have demonstrated deep product knowledge, sophisticated flow architecture, and documented revenue impact for clients. Operating since 2008 with 4,000+ completed projects across eCommerce, Shopify Plus, and corporate digital, Verz Design is one of the few Singapore agencies to have invested in Klaviyo certification at the Master tier rather than building a general ’email marketing’ service.
The Verz Design Klaviyo programme covers the full retention lifecycle from account setup and deliverability configuration, through the complete library of automated flows (welcome, cart abandonment, browse abandonment, post-purchase, win-back, loyalty, replenishment), to ongoing campaign management, list segmentation, A/B testing, and monthly revenue attribution reporting. For eCommerce clients on Shopify and Shopify Plus, Klaviyo is integrated into the website build, making us the only Singapore agency that delivers eCommerce design, development, SEO, and Klaviyo retention marketing through one in-house team.
Why Choose AI Studio Singapore?
- Klaviyo Master Silver Partner: highest-level Klaviyo certification, publicly verifiable in Klaviyo’s partner directory
- Complete flow library: welcome, cart abandonment, browse abandonment, post-purchase, win-back, loyalty, replenishment
- Full Shopify and Shopify Plus native integration: custom event tracking, product sync, Shopify Flow triggers
- SMS marketing alongside email: coordinated multi-channel sequences for cart recovery and post-purchase
- Monthly revenue attribution reporting: email revenue as % of total store revenue, attributed through Klaviyo
- PDPA-compliant email data handling: Singapore seasonal campaign calendar (GSS, 11.11, 12.12, CNY)
- Deliverability management: DMARC, DKIM, SPF authentication, domain warm-up, list hygiene as standard
Core eCommerce Services
- Klaviyo Flow Architecture and Automation
- Campaign Management and Copywriting
- SMS and Email Integration (Klaviyo)
- List Segmentation and Personalisation
- A/B Testing and Optimisation
- Revenue Attribution Reporting
- Deliverability Management
- Shopify + Klaviyo Integration
- Singapore Seasonal Campaign Strategy
Best For: Singapore eCommerce brands on Shopify or Shopify Plus wanting the highest-certified Klaviyo partnership in Singapore, with full-service retention marketing integrated with their eCommerce platform.
2. MediaPlus Digital

MediaPlus Digital is a full-service Singapore digital marketing agency with 13 years of experience, 60+ in-house specialists, and 1,800+ projects delivered. As a Klaviyo Partner, MediaPlus Digital includes email marketing and automation as part of its integrated digital marketing offering making it a practical choice for Singapore SMEs that want Klaviyo managed alongside their SEO, paid media, and social marketing without managing multiple agency relationships.
MediaPlus Digital’s email marketing capability builds on its content and digital marketing foundation using customer data from their broader marketing activities to inform Klaviyo segmentation and personalisation. As a PSG pre-approved vendor, applicable digital marketing services may qualify for grant funding support for eligible Singapore SMEs.
Why Choose MediaPlus Digital?
- Klaviyo Partner status official Klaviyo partnership credential
- Email marketing as part of a fully integrated digital marketing engagement
- 1,800+ Singapore projects strong understanding of Singapore consumer behaviour
- PSG pre-approved vendor applicable services may qualify for grant support
- Good fit for SMEs that want email managed as part of a broader marketing programme
- 4.9/5 Google rating across 13 years of Singapore client work
Core Klaviyo Services
- Klaviyo Email Flows and Campaign Management
- Email Marketing Strategy
- List Segmentation
- Integrated Digital Marketing (SEO, SEM, Social + Email)
- PSG-Eligible Digital Marketing Services
Best For: Singapore SMEs wanting Klaviyo email marketing managed as part of a fully integrated digital programme including SEO, paid media, and social with PSG grant eligibility.
3. 2Stallions

2Stallions is a Singapore growth marketing agency with a 40+ person in-house team and offices across Singapore, Malaysia, Indonesia, and India. As a verified Google Partner, TikTok Marketing Partner, and Shopify Partner, 2Stallions brings strong cross-channel marketing integration to Klaviyo, a meaningful advantage for Singapore eCommerce brands running simultaneous paid social, TikTok, and email programmes.
2Stallions’ Klaviyo capability is strongest for brands that need email as one channel within a broader multi-channel marketing strategy particularly for businesses driving paid traffic into Klaviyo sequences (post-ad-click email nurture flows) or using TikTok Shop data to trigger Klaviyo automations. Serves notable brands including CNN, FrieslandCampina, Red Bull, and Brother.
Why Choose 2Stallions?
- Klaviyo Partner with multi-channel marketing integration
- TikTok Marketing Partner and Shopify Partner strong cross-channel data flows into Klaviyo
- 250+ clients, 400+ brands including CNN, FrieslandCampina, Red Bull, Brother
- Email integrated with paid social and TikTok shopping post-click nurture sequences
- Regional presence: Singapore, Malaysia, Indonesia, India
- Good fit for brands running paid + email + social as an integrated retention programme
Core Klaviyo Services
- Klaviyo Email Flows and Campaigns
- Multi-Channel Marketing Integration
- TikTok Shop + Klaviyo Automation
- Email Strategy and Segmentation
- Performance Marketing (Google, Meta, TikTok) + Email Coordination
Best For: Multi-channel Singapore eCommerce brands running TikTok, Google, and Meta advertising who want Klaviyo integrated with their broader paid marketing funnel.
4. Cleverly

Cleverly is a Singapore digital marketing agency with a focus on eCommerce growth marketing, including email and retention strategy. The agency applies a data-driven approach to Klaviyo using customer behavioural data, purchase history, and engagement signals to build personalised flow sequences that go beyond basic triggered emails.
Cleverly’s strengths lie in segmentation strategy and campaign creative producing email content that reflects genuine knowledge of the product category and the customer’s purchase journey, rather than generic templates. A good fit for Singapore eCommerce brands in fashion, lifestyle, and beauty verticals where email creative quality drives engagement.
Why Choose Cleverly?
- Data-driven segmentation and personalisation approach
- Strong email creative and campaign strategy for lifestyle and fashion eCommerce
- eCommerce growth marketing orientation email as part of a broader retention strategy
- Good for brands in fashion, lifestyle, beauty, and consumer goods
Core Klaviyo Services
- Klaviyo Email Flows and Automation
- Email Campaign Strategy and Creative
- Segmentation and Personalisation
- eCommerce Growth Marketing
- Email Analytics and Reporting
Best For: Singapore fashion, lifestyle, and beauty eCommerce brands wanting a data-driven Klaviyo programme with strong email creative and segmentation depth.
5. Tomo Digital

Tomo Digital is a Singapore performance marketing agency with email marketing capabilities including Klaviyo setup, flow building, and campaign management. The agency serves Singapore SMEs across eCommerce and service sectors, with a practical, results-focused approach to email marketing that prioritises measurable outcomes over production complexity.
Cleverly’s strengths lie in segmentation strategy and campaign creative producing email content that reflects genuine knowledge of the product category and the customer’s purchase journey, rather than generic templates. A good fit for Singapore eCommerce brands in fashion, lifestyle, and beauty verticals where email creative quality drives engagement.
Why Choose Tomo Digital?
- Results-focused approach well-suited for brands new to Klaviyo
- Practical Klaviyo setup and core flow implementation
- Performance marketing orientation email metrics aligned with business outcomes
- Singapore SME client base with eCommerce and service sector experience
- Suitable for businesses at the beginning of their Klaviyo journey
Core Klaviyo Services
- Klaviyo Email Flows and Campaigns
- Klaviyo Account Setup and Flow Building
- Email Campaign Management
- Core Segmentation Setup
- Performance Marketing
- Email Analytics and Reporting
Best For: Singapore SMEs beginning their Klaviyo journey setting up core flows and establishing email as a revenue channel for the first time.
6. Kaliber

Kaliber is a Singapore digital marketing agency with eCommerce marketing capabilities including Klaviyo email automation, campaign management, and retention strategy. The agency works with Singapore and regional eCommerce brands across fashion, food and beverage, and lifestyle categories, with a focus on conversion-led email strategy.
Kaliber’s email marketing approach is grounded in understanding the specific purchase cycle and customer decision journey for each product category adapting flow timing, messaging, and offer strategy to the specific dynamics of the brand’s customer base rather than applying a generic template.
Why Choose Kaliber?
- Category-specific approach to Klaviyo flow and campaign strategy
- Experience across fashion, F&B, and lifestyle eCommerce in Singapore
- SMS marketing alongside email for coordinated retention sequences
- Conversion-led email strategy aligned with eCommerce business goals
- Good fit for brands in category-specific eCommerce verticals
Core Klaviyo Services
- Klaviyo Email Flows and Campaigns
- Klaviyo Email Flows and Automation
- Campaign Management and Creative
- SMS Marketing Integration
- Segmentation and Personalisation
- eCommerce Retention Strategy
Best For: Singapore eCommerce brands in fashion, F&B, and lifestyle verticals seeking a category-informed Klaviyo programme with SMS and email coordination.
7. Stridec

Stridec is a Singapore digital agency with expertise in AEO (Answer Engine Optimisation), SEO, and digital marketing, with email marketing capabilities including Klaviyo as part of a broader digital marketing engagement. The agency’s digital marketing methodology applies structured, measurable frameworks to campaign execution, which extends naturally to email programme management.
Stridec suits Singapore businesses that want email as one component of an integrated digital marketing programme, including AEO, SEO, and content strategy, particularly brands in professional services, B2B, and technology where email is more campaign-driven than flow-driven.
Why Choose Stridec?
- Structured, framework-based digital marketing methodology applied to email
- AEO and SEO integration alongside email marketing
- Good fit for B2B and professional services brands adding email to existing digital marketing
- Consistent, measurable reporting approach
- Email as part of broader digital programme rather than standalone
Core Klaviyo Services
- Klaviyo Email Marketing (integrated with broader digital)
- Email Campaign Management
- AEO and SEO (primary expertise)
- Digital Marketing Strategy
- Performance Reporting
Best For: Singapore B2B, professional services, and technology businesses wanting email marketing integrated with AEO, SEO, and broader digital strategy.
8. RootsDigital

RootsDigital is a Singapore digital marketing agency offering email marketing services alongside SEO, SEM, and social media management. The agency serves Singapore SMEs across multiple sectors, with a practical approach to email marketing that integrates with the broader digital marketing funnel.
RootsDigital is a suitable starting point for Singapore businesses adding email marketing to an existing SEO or paid search engagement adding Klaviyo management to an agency relationship where other digital marketing channels are already being managed, rather than engaging a dedicated email specialist.
Why Choose RootsDigital?
- Email marketing as part of a full-service digital engagement
- Practical approach suited for Singapore SMEs new to email automation
- Integration with existing SEO and paid search programmes
- Straightforward reporting and client communication
- Competitive pricing for early-stage email programmes
Core Klaviyo Services
- Klaviyo Email Marketing
- Email Campaign Management
- SEO and SEM
- Social Media Marketing
- Digital Marketing Strategy
Best For: Singapore SMEs adding email marketing to an existing digital marketing programme, wanting a single agency for SEO, paid search, and Klaviyo email management.
9. ClickrMedia

ClickrMedia is a Singapore performance marketing agency with capabilities spanning SEO, SEM, CRO, and email marketing. The agency’s performance marketing orientation means email campaigns and flows are designed with direct revenue attribution in mind, measuring email contribution to conversions rather than engagement metrics alone.
ClickrMedia’s email marketing approach benefits from its CRO expertise flows are designed with checkout optimisation, landing page conversion, and cart recovery mechanics in mind, ensuring that email traffic converts at higher rates when it lands on the website.
Why Choose ClickrMedia?
- Performance marketing orientation email measured by revenue contribution, not open rate
- CRO expertise applied to email-driven landing pages and checkout flows
- Email integrated with paid search for coordinated customer acquisition and retention
- SMS marketing alongside email for cart abandonment and post-purchase
- Revenue-focused reporting with clear attribution
Core Klaviyo Services
- Klaviyo Email Marketing
- Email Campaign Management
- SMS Marketing
- CRO and Conversion Optimisation
- SEO and SEM
Best For: Performance-focused Singapore eCommerce brands wanting email tracked and reported as a revenue channel alongside SEO, paid search, and CRO.
10. Best Marketing

Best Marketing is a Singapore digital marketing agency serving SMEs across email marketing, SEO, and social media. The agency offers accessible Klaviyo email marketing services for Singapore businesses at earlier stages of their email programme, providing practical campaign management and basic flow setup at competitive pricing.
Best Marketing is a practical option for Singapore SMEs that need to establish basic email marketing infrastructure, welcome flows, campaign management, and list management before progressing to a more sophisticated Klaviyo programme.
Why Choose Best Marketing?
- Accessible pricing for Singapore SMEs at the beginning of their email journey
- Practical campaign management and basic flow implementation
- Full-service digital marketing alongside email
- Suitable for businesses establishing email as a channel for the first time
- Straightforward, no-jargon approach suited for eCommerce beginners
Core Klaviyo Services
- Klaviyo Email Marketing
- Klaviyo Email Marketing
- Email Campaign Management
- Basic Flow Setup
- SEO and Social Media Marketing
- Digital Marketing for SMEs
Best For: Singapore SMEs and early-stage eCommerce brands establishing basic email marketing infrastructure at competitive pricing.
Ready to Turn Your Email List into a Revenue Channel?
The difference between agencies on this list is not whether they use Klaviyo; it is whether they build programmes that compound over time. The best Klaviyo agencies build a complete flow library, manage deliverability proactively, segment lists by purchase behaviour, integrate SMS, and report on email revenue attribution, not open-rate vanity metrics.
Verz Design’s Klaviyo Master Silver Partner status is the only third-party verified credential on this list, and combined with its full-service eCommerce capability, it is the strongest choice for Singapore brands on Shopify that want Klaviyo managed by the same team that built their store.
MediaPlus Digital and 2Stallions are strong choices for brands that want Klaviyo integrated into a full-service digital marketing programme. Cleverly is the best fit for fashion and lifestyle brands where email creative quality drives engagement. Kaliber suits category-specific eCommerce in F&B and lifestyle. The remaining agencies on this list are suitable starting points for brands earlier in their Klaviyo journey or with more modest programme requirements.
Whatever agency you choose: insist on a documented flow architecture, PDPA-compliant consent collection, deliverability configuration from day one, revenue attribution reporting, and a minimum 3-month commitment before evaluating results. Klaviyo is a long-term compounding asset, not a quick-win channel. Ready to grow with Klaviyo? Work with Verz Design to build and optimise your email strategy for long-term revenue.