customer relationship management

SIMPLY_CRM (Customer Relationship Manager) is a user friendly and simple web based Customer Relationship Manager, customized for business owners who are in B2C (business-to-consumers) industry. It encompasses an internet platform to easily record customer’s details and information. It assists Marketing or Sales professional or small business owners to easily manage and retain existing clients, using the internet technologies. SIMPLY_CRM can also be integrated with membership sign up either through online or traditional form filling to keep track of the expiry date.

Highlights:

SIMPLY_CRM comes with holistic consultation, which includes:

Proposal to market membership program
Training for operational staffs to SELL membership program
Market research on competitors membership program
Integrated Email Marketing Solution
Training for operational staffs to track and manage clients information
Proposal on Integrated Membership Program and Membership Rewards

Benefits:

Easy tracking and managing of clients information – one web-based address book for your entire company
Easy import and export of database
Integrating with membership program
Auto reminder for membership expiry
Auto-reply for Customers Feedback via online
Auto E-mail Marketing Solution for members’ birthday
Easy to use Email/Newsletter/E-Flyers to retain and sell to existing database
Increase sales and revenue
Improve customer’s experience

We understand that every business is unique and has their special requirements. Call us today to customise your CRM solutions or other web-based applications.